Best Buy Outlet

Namtab Sylvain a month ago

Great experience... went in to purchase a HDrive.. the 1st BBuy didn't have it, sales associate to me the BB Outlet had it.. went in, easy process.. I didn't know about this place.. Salesman named Hunter showed me some laptops I might be interested in.. no pressure sales.. and he took his time without rushing. I'll be returning again..

Madeline 5 months ago

Fantastic Experience; Adrian is the Best! I had an incredible experience at the Best Buy Outlet on Vance Jackson Rd! I was looking for a new TV and Adrian helped me find an open-box 55" Hisense QLED QD6 Series for the unbelievable price of $197.99 even though it was listed at $219.99 on the website. What really stood out was Adrian’s commitment to making sure I was happy with the purchase. He proactively offered to let me test the TV right there in the store before I bought it, which gave me huge peace of mind. He was incredibly knowledgeable and took the time to explain the factory warranty details to me. I had some slight concerns about a perceived unevenness in the backlighting, and instead of brushing it off, Adrian spent plenty of time looking at it with me. Even though there were a handful of other customers in the store, I never felt rushed or like I was an inconvenience. He is genuinely personable and clearly enjoys providing top-tier customer service; he truly made me feel like a valued customer. The store itself was also very well-organized and clean. If you’re looking for a great deal and even better service, go see Adrian at the San Antonio Best Buy Outlet! Thank you Adrian!!! -Madeline

Thu Nguyen 4 months ago

Great price i found lg fridge 60% less than bestbuy online price for the same model. Paul is the person to help me in the store, very helpful. I’m thankful to have my new fridge for my new house

Nesta a month ago

Just had a $563 laptop shipped with NO DECLARED VALUE. That means when delivered NO SIGNATURE IS REQUIRED, so it can literally be left ANYWHERE in my Senior complex! (Which has happened with our FEDEX deliveries.) You can't speak to Store Managers directly anymore. And Best Buy, Online Customer Care is outsourced and absolutely NO HELP...and they don't care either. I pay close to $200/yr for a Total Membership, which supposedly provides me with VIP service...NOT! Been with Best Buy since 2000, and unfortunately it is definitely NOT the same company anymore.

Kevin Snyder a year ago

First scheduled delivery was failed because Fridge arrived looking like it was in a fight with a truck. Second delivery they come out they wanted to drop it in garage even though we paid for compete install and haul away. At this point I called the general manger at store #2693. He made a call to non Best Buy delivery company and schedule them to move the frig into the house. The contract guys were awesome. I did removed all my items from the frig and freezer twice and had to put it back twice and and lost a lots of food to spoilage buy now and took 6 weeks of fighting but I have a new $18,000 fridge (paid 5k less at outlet store) installed. Thank my lucky stars for Ramon Paramo and his crew. Why the heck is Best Buy corporate still delivering to SATX from Houston? This great team at 2693 needs a local delivery unit NOW. If if wasn't for them I would NEVER shop at best buy again.