Best Buy

Cheryl L 4 months ago

I was pleasantly greeted as I entered the store and promptly assisted by a Best Buy team member less than a minute after entering the store. The team members are very knowledgeable about products and services and genuinely care about the customers. All my questions and concerns were addressed and I felt no pressure to buy anything and never felt hurried. The store is clean well organized and lighting is great. I was in and out of the store in 20 minutes or less and happy with the purchase of my new large screen Roku television set.

Sadrina Hildreth a month ago

Special shout out to Johnny for providing EXCELLENT customer service! Johnny went above and beyond assisting me with my purchase! There was no one around, he was walking towards me and without hesitation.. helped me with all of the items I purchased. Thank you!!!! Ian greeted me at the door thank you. And I spoke with the GM Jimmy. Thank you for taking the time to speak with me.

Michelle Dixon 4 months ago

Do NOT buy from Best Buy - they do not stand behind their products and were no help with a month old robot vacuum. Said I was outside of the 2 weeks and apparently bought from a 2rd party on their website (it's a Best Buy order and receeipt). Buy from Amazon or sam's or Costco instead and save yourself trouble. Very disappointing experience at this Hwy 6 location.

Isa Randall a year ago

I liked the store, didn't mind at all about the place. Thanks "Ashley" for trying to help me with the Bluetooth Sony surround sound speaker. Just the display didn't work. Bluetooth button was maybe pressed to many times 🤔 lol 😆

Tim W 2 months ago

Buyer beware I'd be very wary of the extended warranty even of product is under a year old. mine was 35days They will honor your extended warranty and give you another product, but will turn around and charge you that warranty again if you want it. Unless you go to the manufacturer for support. It's just a shame I've been doing the Best Buy for years and years and always have had great experience always preferred them over other places. Guess I'll start looking other places and the staff and manager stand behind ripping you off. telling you could have paid more money for better warranty so they could have stood behind it more. There was a time when there were the best. but no more