Best Buy

Kirill G 3 months ago

I came to purchase the Apple Watch Ultra 3 and was ready to buy on the spot. A consultant checked availability and told me someone would assist me shortly. Unfortunately, no one ever came. After waiting, I had no choice but to leave — despite being fully ready to make the purchase. This is extremely disappointing. When a customer walks in with clear intent to buy, the least you can do is provide basic service. It reflects poorly on the store management.

Miko Gordon a month ago

Is this the OG location? But once you’re inside, it’s modern and looks like the other locations! Now that we got that out of the way, let’s recognize high-performing employees, today I had the pleasure of working with a very nice Sales Associate (computer section), Alice! She was very professional, took her time with the customers, well spoken, professionally dressed, and was very pleasant, knowledgeable, and had a nice touch of humor! Recommend promote to position of higher responsibility (management), so she can set the example for the others to emulate, which would result in a superior customer experience! Don’t take my word for it…come in and talk with Alice!

Deidra Kendrix 3 weeks ago

Who doesn't love a best buy run?!? Went to pickup an online order and this store is HUGE!!!! The two employees at pickup were absolutely amazing and didn't just rush me out, they're definitely A-1!!!

ASHWIN RAVICHANDRAN a month ago

One of the worst best buy’s you could ever go to. The staff are horrible and extremely lazy. No one wants to work and the Geek squad are absolute trash. They are never there and when asked they ask you to come back after 2 hrs with an appointment like they are some doctors and lawyers. I hope Amazon makes you go bankrupt. Edit : Like all the reviews mentioned below, the guy who sits at the front (05/15 at 6pm) complete useless. PLEASE go to the best buy in Torrance instead. They are 10X better. The manager there is amazing. He saw me waiting for the Geek Squad for maybe 2 mins and he made sure have someone take care of me and I was in and out in about 10 mins.

Surfer Surfer 3 months ago

Your mobile staff need new chairs!! Come on Best Buy!! Besides the nice new carpet, new Chairs for your employees is a must!!