Best Buy

Cecilia Lopez 4 months ago

I want to start off by saying Thank You to the Best Buy Rep Alen Southammavong who assisted me in my purchase last week, I had gone back to purchase yet another laptop within a week apart from my first purchase but my experience took a shift the second time I went in because I spoke to him. He not only hear my concerns he followed me through the process, he explained the benefits of having Beat buy +, he was kind to me and guided me through what I could expect with my purchase, I just saved 150 more dollars because of him. If your hesitant then just ask for him. Thank you.

Lilliana Black 7 months ago

Love Best Buy the Total Tech Program pays for itself with the warranty plans. The staff is great low pressure but super helpful just an all around good experience. Went into purchase the new meta glasses and came out with a new scooter too. 😂 The staff was knowledgeable and I was just browsing and next thing I know I realized I needed to get one of those. We had thought about it over the years. I couldn't beat the price. They had early Holiday deals with financing. And I had just paid off that card. The glasses department was helpful and again no pressure just good information. Refreshing experience.

Mayan Bernat 4 months ago

I am extremely disappointed with my experience at Best Buy. I purchased products worth $8,000 from them, and the service has been absolutely unacceptable. The first installer came to my home and just left without completing the job. Then another technician came to install the hood, and he installed it crooked. He also did not install the oven. He never mentioned that he was missing a cable or any part — he simply left without saying anything. After that, I contacted customer service, and the representative I spoke with was very rude and unprofessional. This has been the worst service experience I have ever had. I am very, very unhappy and will not be purchasing from Best Buy again. I do not recommend them to anyone.

Lu’isa 3 months ago

Absolute pleasure working with Mr. Saleem while shopping for TV’s and sound systems. He was knowledgeable and very helpful in navigating this multi-tv shopping list with. I can only hope the delivery and installations are as great as he was today!

Brute Force Wilson 2 months ago

I was outshopping for a Web camera at N. Central Expressway, Best Buy and the sales associate a tall light skin brother with braces name Aaron was excellent. He dealt with my anxiety and he found everything that I needed dealt with me for about 30 minutes. Great young man I can see he’s going places might be a future CEO. Answered all my questions with strategic analysis and intelligence he needs to be manager. He’s great for the team when you go there deal with Aaron, he’s in the middle section of Best Buy. We will get it done. I am very, very satisfied with the products that he searched and analyze.