Best Buy

Donna 5 months ago

Kay in a team lead position rude attitude towards trying to assist. I request to speak with Jamal the GM but was told he was in a meeting. I purchased an 85in tv, she sends a young lady out and said oh it cannot fit so you’re on your own and now responsible for the item. I just returned it. I will go shop at an establishment that is willing to assist with my purchase. Clearly the Bestbuy does not need my services.

Patricia Romero 3 weeks ago

Was trying to get a upgrade on my phone worker was not helpful at all,had a really bad attitude. I do understand that hey you get tired and you needed to go on a brake!but not my fault,I also work and have to be helpful for my clients! She did not help at all ,left the store with out my needed purchase,supervisor at best buy in this location you can't have only one experience phone sales person to help 10 customer.i was not the only one mad ,but maybe im the only one writing About my horrible experience.wont go to purchase anything at this location no more ,mind you im a club member!

AK Favors 4 months ago

Best Buy said I get my item the next day, they used Roadie which is the WORSE COMPANY to be associated with. They canceled my shipment and said the driver never picked up order like what else do driver successfully picked up Shipment means. Best Buy saying the driver did pick it up. Now I gotta wait a week for my order when it was suppose to be shipped the next day. Nobody cared how I was inconvenience and impacted. Just kept me going back and forth and both companies saying they are not at fault. Plz stop doing business with Roadie they do not care about provide decent services to your customer. Best Buy don’t care or allowed me to change it to pick up or cancel the order. Either way I don’t have no item and have to wait 4 days for an update because they saying the driver has it. I Will never order from Best Buy ever again. Unacceptable.

D 2 weeks ago

Absolutely the worst Customer Service I've ever had in a Best Buy. Waited about 20 minutes for someone to help while people working. There were standing around talking to one another. Went up to the counter asked someone to help got passed over a few times finally walked out no wonder the places is so empty.

Hannah Raynard 2 months ago

GOOD NEWS! This is a dog friendly store! Don’t want to leave your dog outside? No problem. I saw a lady bring her non-service poodle right in and no one said a thing. She even dropped the leash and the dog roamed around on its own for a full 5 minutes. Very cool. I’ll bring my dog next time too.